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Reputation Analytics

Your online reputation is only as strong as your understanding of it. With Reviews Gauge’s Reputation Analytics, you get a full 360° view of customer sentiment, review growth, platform performance, and language trends — all in real time. Know where your brand stands, what customers are saying, and how to take action before issues escalate.

Use Reputation Analytics to overpower your competition

Staying competitive means staying informed. Reputation Analytics helps you discover which platforms drive the most feedback, what customers really think, and how your brand is trending over time. This isn’t just data — it’s actionable insight that fuels smarter marketing, faster service improvements, and more effective reputation strategies.

  • Cross-Platform Review Tracking

    Visualize reviews from over 50 platforms in one powerful dashboard, sorted by rating, volume, and source.

  • Real-Time Sentiment Analysis

    Understand customer emotions and feedback themes instantly with AI-powered sentiment tracking.

  • Historical Performance Insights

    See how your reputation has evolved month-over-month or year-over-year.

  • Historical Performance Insights

    See how your reputation has evolved month-over-month or year-over-year.

  • Identify Top Review Sources

    Focus your efforts on platforms that yield the most impact.

  • Custom Filters & Tags

    Drill down by location, employee, product, or review type for hyper-targeted analysis.

  • Review Volume Heatmaps

    Spot spikes or dips in feedback across time and platforms.

  • Review Type Segmentation

    Categorize feedback by product line, service category, or store location.

  • Automated Reports

    Schedule analytics reports directly to your inbox or team dashboard.

Insights That Drive Impact

Track, Understand, and Improve with One Dashboard

With Reviews Gauge, turn complex review data into simple, actionable insights. Monitor what matters most — sentiment trends, star ratings, top sources, and platform performance — to enhance service and reputation at scale.
*Online Reviews are the best thing that happend to service industry.

41

%

Users of Reputation Analytics reduce time-to-response by 41%, while increasing average star ratings by 0.6 stars within the first quarter.

270%+

What the Research Says?

What the Research Says?

Brands using Reviews Gauge’s Reputation Analytics experience up to a 2.8x increase in review response efficiency and 30% better customer satisfaction scores over a 90-day period.
  • Companies that analyze online feedback are 3x more likely to retain customers.
    Forbes Insights, 2021
  • Real-time sentiment analytics improve customer response times by up to 47%.
    Gartner Research
  • Businesses using AI-powered review insights saw a 19% lift in customer satisfaction scores.
    McKinsey Digital, 2022
  • Monitoring multiple platforms improves review volume by 63%.
    BrightLocal Trends Report
  • Understanding recurring issues leads to a 21% reduction in service complaints.
    Zendesk Benchmark Report
  • Data-informed brands are 23% more likely to rank above competitors on Google.
    Moz SEO Study
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