Industries

Made for how your business earns trust.

Review and reputation management tuned to your industry, across hospitality, wellness, clinics, tours and more.

Why industry matters

The software is the same. The workflow is not.

Collecting reviews for a dental practice and a roofing firm are different jobs wearing the same name. Four things change from trade to trade, and they are the four that decide whether a review programme actually works.

How you ask

A restaurant collects reviews at the table with a QR code, because satisfaction peaks before the customer leaves. A plumber sends an SMS from the van an hour after the job. A clinic emails the morning after an appointment. The right channel and the right delay are not universal. They follow how your customers actually experience you.

What you can say back

A dental or medical practice cannot confirm in public that someone is a patient. A law firm cannot discuss a matter. A hotel can be far more specific about a stay. Reply drafting has to respect those limits, which is why one generic response template does not work across verticals.

Where the reviews live

Google matters everywhere. Beyond that it diverges sharply: hotels live on Booking.com and TripAdvisor, restaurants on Yelp, clinics on healthcare directories. Monitoring covers 60+ sources, so the platforms that matter for your trade sit in the same inbox as the ones that matter for everyone.

What a review is worth

For a restaurant a review is worth a table. For a home-services firm it can be worth several thousand in work, which changes what a single unanswered complaint costs. That economics decides how fast you need to reply and how hard it is worth working to collect more.

All industries

Find the fit for your business.

FAQ

Reviews by industry, answered.

Does review management differ by industry?
The software is the same; the workflow is not. What changes is when you ask, through which channel, what you are allowed to say in a reply, and which platforms carry weight for your trade. A dental practice and a restaurant have almost nothing in common in those four respects.
My industry is not listed, will it still work?
Almost certainly. Any business that receives customer reviews and wants more of them is a fit; the industry pages exist to show the workflow in familiar terms, not to limit who can use it. If you are unsure how it maps to your business, a demo is the fastest way to find out.
Which industries have the strictest rules about replying?
Healthcare and legal. In healthcare, publicly confirming that someone is a patient or referencing treatment can disclose protected health information. In law, replying to a client review risks confidentiality. In both cases ReviewsGauge drafts replies that avoid doing so, drafting help, not legal advice.
Can one account cover several different businesses?
Yes. Multiple locations, or several distinct businesses, are managed from one account with per-location views and role-based access, so each manager sees their own and an owner sees everything.
What does it cost for my industry?
Pricing does not vary by industry. There is a free-forever plan for Google reviews at one business, and paid plans from $49/month with a 14-day trial, whatever trade you are in.
Which industries benefit most from review management?
Any business chosen locally and in advance, where a customer compares two or three options online before calling. Clinics, trades, restaurants, hotels and professional firms all sit in that category. Businesses customers stumble into by accident, or buy from once on price alone, get less from it.
How long before we see results?
New reviews usually start arriving in the first week, because the asking is automatic rather than dependent on anyone remembering. Visible movement in local search takes longer, reviews are one signal among many, and it is the steady accumulation over months rather than the first fortnight that shifts anything.

Ready when you are.

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