Review Monitoring

Every review, every platform, in one inbox.

Monitor online reviews from 60+ sources in one filterable inbox, Google, Facebook, TripAdvisor, Booking.com, Yelp and more. Filter by platform, rating, sentiment or location, assign reviews to teammates, and see at a glance what has been answered and what is still waiting.

Free forever for Google · No card required · Built for service businesses everywhere

ReviewsGauge, sample product UI
Why it matters

Reviews you don’t see are the ones that hurt.

Reviews arrive wherever customers happen to be, which means they land in several places belonging to several people. The ones that go unanswered are rarely ignored deliberately. Nobody had the full picture in one screen, so a review sat for three weeks until someone stumbled across it.

Scattered platforms

Reviews land on Google, Facebook, TripAdvisor and more. Nobody checks them all.

Missed negatives

A bad review can sit unanswered for days, seen by every prospective customer.

No ownership

Without one place to manage them, replies fall through the cracks.

How it works

One inbox for your whole reputation.

1

Connect your sources

Link Google and your other review platforms in a few clicks.

2

Reviews flow in

Every new review appears in one filterable inbox.

3

Assign and respond

Get alerted, assign to a teammate, and reply without leaving ReviewsGauge.

One place

See, filter and act on every review.

Everything lands in a single inbox you can filter the way you actually work: by platform when you are clearing Google, by rating when you are triaging problems, by location when one site is struggling. Reviews can be assigned to a teammate so responsibility is explicit rather than assumed, and replied-versus-pending is visible without anyone compiling a list.

  • All platforms in one inbox
  • Filter by rating, source & location
  • Track what’s replied and pending
Monitoring guest reviews across platforms
Never miss one

Real-time alerts for what matters.

The free plan covers Google, which is where most local businesses get most of their reviews. Paid plans add the rest of the sources, which matters as soon as you are a hotel fielding Booking.com and TripAdvisor, or a restaurant with an active Yelp profile. Either way it is one inbox rather than four logins.

  • Instant negative-feedback alerts
  • Email & in-app notifications
  • Catch issues early
See alerts →
Instant alerts for new and negative reviews

See it on your own reviews.

Free forever for Google, no card required.

What you get

Monitoring built for busy teams.

Unified inbox

Every review from every source, together.

Alerts that matter

Know the moment a negative review lands.

Team workflow

Assign, track and never double-handle a reply.

Works with

Better together.

FAQ

Review Monitoring, answered.

Which platforms do you monitor?
Google, Facebook, TripAdvisor, Booking.com, Yelp and more. The free plan covers Google, paid plans add additional sources.
How fast are alerts?
New reviews and low-rating alerts arrive in near real time by email and in-app, so you can respond quickly.
Can my team share the inbox?
Yes: assign reviews to teammates and track what’s been handled across your locations.
How many review sites can I monitor?
Review monitoring covers 60+ sources including Google, Facebook, TripAdvisor, Booking.com and Yelp. The free plan covers Google; paid plans add the other sources.
How do I keep track of reviews across multiple locations?
Filter the inbox by location, or compare locations side by side on the dashboard. Role-based access means a branch manager sees their own site while an owner sees the group.
Can more than one person manage reviews?
Yes. Reviews can be assigned to specific teammates, and the inbox shows what has been replied to and what is outstanding, so nothing falls between two people who each assumed the other had it.
Do I get notified when a review arrives?
Yes: alerts fire when a review lands, drops below a rating threshold, or matches keywords you choose, and can be routed to the right person.
Can I monitor reviews of my competitors?
ReviewsGauge is built around your own review profile rather than competitor tracking. The comparison it does offer is between your own locations, on rating, response rate and sentiment.
How often are new reviews picked up?
Reviews are pulled in continuously rather than on a manual refresh, so the inbox reflects what is live on your profiles without anyone pressing a button. Alerts fire off the same feed, which is why a bad review reaches you close to when it was posted rather than at the end of the week.
What happens to reviews I have already replied to elsewhere?
They still appear in the inbox, marked as replied where the platform reports it, so your response rate reflects reality rather than only the replies sent through ReviewsGauge. Nothing you have already written is overwritten or duplicated.

Last updated

Never miss another review.

Free forever for Google · No card required