Guests Check Reviews Before They Check In.

Hotels & Resorts

Before your guests book a room, they book trust — and that trust starts with your online reviews. ReviewsGauge helps hotels and resorts collect authentic feedback, respond with AI precision, and shine across platforms like Google, Booking.com, and TripAdvisor. Whether you run a boutique hotel or global resort chain, we turn 5-star experiences into 5-star visibility.

In Hospitality, One Bad Review Travels Faster Than a Jet

Hospitality is one of the most review-driven industries on the planet. A few outdated, negative, or unaddressed reviews can make your bookings disappear. And if you’re not managing reputation daily, your competitors are stealing your reservations.

Challenges
  • Negative reviews on major booking platforms
  • Outdated or unbalanced ratings
  • Language barriers in guest feedback
  • Delayed responses hurting guest perception
  • Limited ability to showcase positive experiences
Solutions
  • Collect fresh reviews from every guest at checkout
  • Use AI to respond instantly and warmly to reviews
  • Manage multi-language feedback automatically
  • Highlight top reviews on your website and booking pages
  • Filter and address negative sentiment privately, pre-publication

Use Reviews Gauge to improve your reviews

  • 🛎️ Post-Stay Feedback Automation

    Request reviews at check-out or post-departure.
  • 🌐 Multi-Language AI Replies

    Respond to global guests in their native tongue.
  • 🧠 AI-Driven Insights

    Analyze reviews by department, location, or amenity.
  • 📸 Review Display Widgets

    Embed top guest reviews directly into your booking site.
  • 🧳 Multi-location Dashboard

    Manage reputation for multiple properties from one place.
  • 🧾 Check-In/Check-Out QR Reviews

    Collect feedback in-person, digitally, and effortlessly.
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  • 💬 Social Sharing for Reviews

    Share positive feedback on social channels with ease.
  • 🧭 Sentiment Analysis for Departments

    Track spa, food, housekeeping separately.
  • 🛡️ Private Feedback Options

    Allow unhappy guests to submit feedback privately.
  • 🎨 Custom Branding & Templates

    On-brand communication for all follow-ups and replies.
  • 🏝️ Seasonal Campaign Targeting

    Segment review outreach by guests during peak seasons.
  • ✨ AI Templates for Booking Sites

    Prewritten replies for Expedia, Booking.com, etc.
Get Reviews Working for You

Your Guests Are Talking. Let’s Make It Count.

With ReviewsGauge, you can automatically collect, manage, and promote real guest feedback to enhance credibility and maximize conversions on booking sites and your own.
*Online Reviews are the best thing that happend to service industry.

22

%

🛎️ “ReviewsGauge helped increase direct bookings by 22% for multi-location hospitality brands within 90 days.”

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270%+

Real World Impact
Hotels actively managing their reviews enjoy up to 15% more direct and third-party reservations.
  • TripAdvisor reviews influence over 90% of travel booking decisions.

    — PhoCusWright, Traveler Insights Study

  • Hotels that respond to 65%+ of reviews see 15% more bookings.

    — Revinate, Hospitality Study

  • Language localization increases review engagement by 50%.

    — Gartner Research

  • A one-star increase on Yelp can lead to an 11% increase in revenue.

    — Harvard Business School

  • Consumers read an average of 14 reviews before booking.

    — BrightLocal

  • AI-enabled hotels respond to reviews 6x faster with 30% higher guest satisfaction.

    — McKinsey, AI Travel Report

Automation
Artificial Intelligence
5 * Reviews

Why did other businesses choose us to improve their reviews?

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Frequently Asked Questions

We understand that you might have some questions about how we can help your business to generate more revenue.
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