Reports & Dashboard

Your whole reputation, on one dashboard.

A reputation dashboard shows your average rating, review volume, response rate and response time in one live view, per location or rolled up across the group, with monthly reports that generate and share themselves.

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Free forever for Google · No card required · Built for service businesses everywhere

ReviewsGauge, sample product UI
Why it matters

You can’t improve what you can’t see.

Most owners know their star rating and nothing else. Whether reviews are speeding up or slowing down, whether anyone is actually replying, whether one branch is quietly dragging the group average. Those questions need numbers, and pulling them by hand from four platforms is a job nobody does twice.

No single view

Performance is split across platforms and locations.

Manual reporting

Pulling monthly numbers by hand eats time and gets skipped.

Unclear priorities

Without trends, it’s hard to know if you’re getting better.

How it works

One dashboard, always current.

1

Connect sources

Reviews and ratings flow in automatically.

2

See the metrics

Average rating, volume, response rate and time, updated live.

3

Share the report

Send owners and managers a clear monthly summary.

At a glance

The numbers that run your reputation.

The dashboard answers the four questions that matter: how good are we, how many are coming in, how many are we answering, and how fast. Each is shown over time rather than as a snapshot, because the direction of travel is the useful part. A 4.6 climbing from 4.2 and a 4.6 sliding from 4.9 are entirely different businesses.

  • Live key metrics
  • Per-location & rolled-up views
  • Response rate & time tracking
See reputation analytics →
app.reviewsgauge.com/analytics
Analytics and performance metrics: sample data
Shareable

Reports people actually read.

Monthly reports are generated automatically and built to be shared, which turns reputation from something the owner keeps an eye on into something a team can be accountable for. For multi-site groups the same numbers appear per location, so a regional conversation can be about evidence rather than impressions.

  • Automated monthly reports
  • Clear, owner-friendly format
  • Export and share
See sentiment analytics →
Reputation reports and dashboard summary

See it on your own reviews.

Free forever for Google, no card required.

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What you get

Reporting without the busywork.

Live dashboard

Every key metric in one view.

Multi-location

Compare and roll up across sites.

Auto reports

Monthly summaries, sent on their own.

Works with

Better together.

Reputation Analytics

Go deeper on rating trends.

Learn more →

Sentiment Analytics

See the themes behind the numbers.

Learn more →

Review Monitoring

Act on what the reports reveal.

Learn more →
Built for your industry

Who uses reports & dashboard.

Yoga Studio · Home Services · Airbnb & Short-Term Rentals · Real Estate · Tours & Travel · Dental & Orthodontics

Further reading: How to report a fake Google review · How to remove a bad Google review (and what to do when you can’t) · How to ask customers for reviews without it being awkward

FAQ

Reports & Dashboard, answered.

What metrics does the dashboard show?
Average rating, review volume, response rate, average response time and trends, for a single location or your whole group.
Can I report on multiple locations?
Yes: see each location and a rolled-up view for the brand, with comparisons.
Are reports automated?
Yes: schedule clean monthly summaries for owners and managers without manual work.
What does the reputation dashboard actually show?
Average rating, review volume, response rate and response time, live, and either per location or rolled up. Each metric is shown as a trend so you can see whether things are improving rather than only where they stand today.
Can I report on multiple locations?
Yes. Every metric is available per location, and a leaderboard ranks sites by rating, response rate and sentiment so the branch that needs attention is obvious.
Are the reports automated?
Yes: monthly reports generate on their own and are built to be shared with a team or an owner without anyone assembling them.
Can I share reports with people who do not use the software?
Yes. Reports are designed to be sent on, so a franchise owner or a practice principal can see the numbers without logging in and learning a dashboard.
What is a good response rate to aim for?
Replying to everything is the honest target, and it is achievable for most local businesses because review volume is rarely overwhelming. If you have to prioritise, answer every negative first. Those are the ones prospective customers read most carefully.
How is response time measured?
From when a review is posted to when your reply goes live. It is the metric most businesses have never seen and the one customers feel most directly, because a reply three weeks later reads as an afterthought however well written it is.
Can I see how this month compares to last?
Yes. Every metric is shown as a trend rather than a single figure, so month-on-month movement is visible without exporting anything or keeping your own spreadsheet.

Last updated

See your reputation clearly.

Free forever for Google · No card required

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