Reputation Management for Travel & Tour Businesses

Travel & Tour

From adventure tours to cultural getaways, travelers trust reviews before they trust your itinerary. With ReviewsGauge, tour operators and travel planners can automate feedback collection, respond with AI in multiple languages, and highlight raving reviews where it matters — boosting bookings and referrals effortlessly.

In Travel, Your Reputation Travels Faster Than Your Tours

Travelers make decisions fast — often relying on the most recent online reviews. One poor review, unanswered, can cost you groups, bookings, and credibility. Without a streamlined way to manage and promote your online reputation, you risk falling behind competitors with louder praise.

Challenges
  • Travelers researching on multiple review platforms
  • Low volume of reviews compared to large competitors
  • Language barriers with international guests
  • No system to collect feedback post-tour
  • Public negative feedback that goes unresolved
Solutions
  • Collect reviews automatically via SMS post-tour
  • AI replies to reviews in multiple languages
  • Display top reviews on your booking and tour listing pages
  • Set up alerts for negative reviews to act fast
  • Encourage private feedback to avoid public complaints

Use Reviews Gauge to improve your reviews

  • ✈️ Automated Post-Tour Feedback

    Request reviews when the experience is fresh and emotions are high.

  • 🌍 Multilingual AI Replies

    Support guests from every corner of the world — in their own language.

  • 📲 Mobile-First Collection

    Guests receive and leave reviews on the go — instantly.

  • 🔎 Platform-Wide Monitoring

    Track Google, TripAdvisor, Viator, GetYourGuide, and more.

  • 🧭 Tour-Type Segmentation

    Customize review flows based on tour category or location.

  • 📊 Sentiment Analytics Dashboard

    Get insights on guide performance, tour highlights, and pain points.
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  • 💬 Social Review Sharing

    Post positive feedback directly to your travel brand’s social pages.

  • 🧠 AI Smart Replies for Travel Lingo

    Tone-tuned responses for adventurous or luxury branding.

  • 🗺️ Multi-Tour Company Dashboard

    Manage different tours, destinations, and operators in one platform.

  • 🎯 Targeted Follow-Up Campaigns

    Invite loyal travelers to leave reviews or refer friends.

  • 📷 Photo Review Collection

    Let customers attach their own photos to reviews (coming soon).

  • ✍️ Easy Translation Control

    Review responses and feedback in your team’s preferred language.
Let Your Reviews Take Off

Fuel Bookings with Authentic Travel Stories

Don’t let your best experiences stay hidden. With ReviewsGauge, every satisfied traveler becomes your next powerful promoter. Respond fast, collect smarter, and get discovered on every booking platform.
*Online Reviews are the best thing that happend to service industry.

22

%

🧭 “Travel businesses using ReviewsGauge saw a 3.5x increase in 5-star reviews and a 22% lift in new bookings within 90 days.”

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270%+

Traveler Trust = Booking Power
Tour companies using automated review collection via ReviewsGauge see a 400%+ increase in review volume in the first 90 days.
  • our listings with recent 5-star reviews rank 29% higher in search.

    — Viator Data Lab, 2023

  • Responding to tour reviews builds traveler trust by 70%.

    — Phocuswright, Trust in Travel Study

  • Automated review collection leads to 4x more feedback.

    — Gartner AI Automation Study

  • 95% of travelers read reviews before booking experiences.

    — TripAdvisor Consumer Insights

  • Guests are 2.3x more likely to refer others after writing a review.

    — Bain & Co.

  • Multilingual review replies improve satisfaction by 33%.

    — McKinsey Global Travel Report

Automation
Artificial Intelligence
5 * Reviews

Why did other businesses choose us to improve their reviews?

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Frequently Asked Questions

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