Blog
Review responses
How to reply to reviews, good and bad, without sounding automated and without saying something you regret.
A reply is read by far more people than the person who wrote the review. These guides cover what to say to a one-star review, how fast is fast enough, what a reply should never confirm in a regulated industry, and where AI drafting genuinely helps rather than flattening your voice.
Related: AI review responses · New review alerts · Sentiment analysis
